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PRIME

Website support — keep the site moving without a full-time payroll

Updates, content, design, payments, and performance. A shared specialist hour pool, a dedicated PM, and uptime monitoring.

UPTIME · OK site under care · 99.98%
availability 99.9%
hours pool ready
tasks / week steady

Why a specialist team beats hiring in-house

Hover a card — compare in-house cost and timelines vs. a support plan.

01

Hiring costs more

Solid site care usually needs a developer, content manager, designer, and project manager — not every company wants that on payroll.

02

Overhead and hidden costs

Workstations, taxes, PTO, and benefits — the quiet cost of an internal team that’s easy to underestimate.

03

Skills and control

Without the right experience, hiring and scoping are hard. Real example: an in-house developer spent six months on an optional ERP sync at $550+/mo — a specialist team closed the same scope in three weeks.

What’s covered

Filter by work type — from small edits to CMS migration and performance tuning.

Filter: all areas

1 point of contact

Dedicated project manager

One point of contact — tasks don’t get lost between specialists.

24/7 monitoring

Site monitoring

We watch uptime — so your customers aren’t the ones who notice first.

4 roles in the pool

Hour pool for every task

Hours shared across developer, designer, content, and PM.

Plans

Pick your hour volume — the gauge shows the pool. Every plan includes: developer, designer, content manager and project manager .

T-3

$150

3 hours / month · $50/h

Small edits and content

DeveloperDesignerContent managerProject manager
Choose T-3

T-5

$233

5 hours / month · $47/h

Regular updates

DeveloperDesignerContent managerProject manager
Choose T-5

T-20

$833

20 hours / month · $42/h

Active store / growth

DeveloperDesignerContent managerProject manager
Choose T-20

T-50

$1,958

50 hours / month · $39/h

Large product / integrations

DeveloperDesignerContent managerProject manager
Choose T-50

Outcome

What changes with ongoing support

Not payroll overhead — a predictable hour pool and one point of contact.

The site doesn’t stall

Updates, content, and small fixes go through one contact — no chasing freelancers.

Predictable budget

A monthly hour package instead of a bloated team: developer, design, content, and PM in one plan.

Live visibility

Uptime monitoring and clear task status — issues don’t only show up on your end.

Straight talk

What we don’t promise

So a support plan isn’t confused with a greenfield build or unlimited scope.

Not a full product build from scratch

A major redesign or new product is a separate project. Support covers care and evolution of the site you already have.

Not unlimited “do everything now”

Work is capped by plan hours. Larger tasks get planned — and the package can grow if you need it.

Not datacenter-grade SLA

We monitor uptime and respond by process, but hosting and infrastructure stay on you unless we agree otherwise.

FAQ

Common questions

Hours, plan choice, one-off tasks, and CMS.

What counts toward plan hours?

Updates, content, design, small fixes, payments, performance, and related work. Hours are shared across developer, designer, content manager, and PM.

How do I choose — T-3 or T-10?

T-3 — small edits and content. T-10 — the usual sweet spot for regular work. Active stores or lots of integrations — look at T-20 / T-50. Happy to start with a consult.

Do unused hours roll over?

Rollover and balance rules are set in the contract for your plan. At kickoff we walk through how hours are tracked and reported.

Can I request a one-off task without a plan?

Yes — larger one-off work is often scoped separately. A plan makes sense when tasks are ongoing and you want one owner.

Which CMS platforms do you support?

Typically WordPress, Bitrix, Webasyst, and custom stacks. Before onboarding we review access and your site stack.

Need ongoing site care?

Get in touch — we’ll recommend a plan and hour volume for your workload without bloating headcount.

Selected plan: T-10 · $443