How it looks now
who’s free at 6??
send the price list again
order status?
move it to tomorrow
anyone there?
The team replies late; the customer jumps to whoever answers first in Telegram. You’ve got a website — but no real-time channel.
PRIME
Bots that deliver service where customers already hang out
Telegram and beyond: menus, alerts, booking, and login — no separate app, hooked into your site or CRM.
Group chat vs bot
Your customers already live in messengers. Leads, statuses, and reminders still bounce around email, forms, and group chats — and get lost.
With a bot
Pick an action
Book · tomorrow 6:00 PM
Done. Reminder will land here.
A bot isn’t a gimmick or a spam blast. It’s a product layer next to your site and CRM: login, menus, pushes, and bookings where people already are.
What we build
Flows, pushes, integrations, and an admin — scoped to the job, not a catch-all chat toy.
Flows that match the job
Login and confirmation, booking, order status, FAQ, lead qualification — clear branches, not one endless thread.
Menus and alerts
Buttons instead of slash commands, an opt-in push catalog: bookings, statuses, updates — no cold DMs.
Wired to site and CRM
One backend with a web account or CRM export — the bot doesn’t sit on its own island database.
Admin your team can own
Who moderates, which flows run, how copy and roles get edited — without “only the developer can touch it.”
Channels and connections
From Telegram to CRM — official APIs only, no gray-area workarounds.
Telegram
Primary channel: webhook, menus, pushes, deep link into your web product.
WhatsApp Business
When your audience is already there and you have official API access.
Site + bot
Sign in on the site, confirm in messenger, keep account and alerts in sync.
CRM
Leads and statuses land with your team; customers only see what they need.
One product, three touchpoints
More manual chats means more load and more chaos: the same questions, missed bookings, alerts only “if someone remembered.”
Site / form Lead, login, account
Bot Menus, pushes, flows
CRM / team Leads and escalations
How we work
From the job and channels to launch — then iterate on what real users do.
Job and channels
What the bot should cover: leads, booking, statuses, login. Where the audience already is.
Flows and integrations
Branches, roles, site/CRM wiring, notification catalog.
Build and test
Webhook, menus, pushes, admin flows. Real paths before go-live.
Launch and iterate
Ship to prod, watch reply metrics, fix copy and branches from live use.
What changes
Not a checkbox bot — a service channel that sits next to the site.
A channel without an app
Customers message where they already have an account.
Less busywork
The bot handles common questions and reminders.
One product with the site
Session and pushes stay aligned — not two separate databases.
What we won’t do
So a bot never gets mistaken for a spam blast.
No cold spam
Opt-in and useful flows only.
No “weekend bot” promise
Timeline depends on flows and integrations.
No platform rule dodging
Official APIs. Gray schemes aren’t on our map.
Pricing is scoped to the build
We quote after we understand flows, channel, site/CRM wiring, and whether your team needs an admin panel.
After flow discovery
FAQ
Channels, timelines, CRM, and where people still matter.
Which messenger should we start with?
Usually Telegram: faster flows, webhooks, and site wiring. WhatsApp and others when the audience is already there and official API access exists.
Will the bot replace our team?
No. The bot handles routine and routing. Complex questions, sales, and escalations stay with people.
Can you connect our site or CRM?
Yes. Typical path — one backend with a web account, or lead/status sync with CRM. We scope the integration at kickoff.
How long to launch?
A simple flow (menu + leads + notifications) is usually a few weeks. Complex roles, booking, and deep CRM take longer. We lock the timeline after discovery.
Do you only build Telegram bots?
Telegram is the main and most common channel. Other messengers when the job needs them and legal API access is available.
Need a bot for your service?
We’ll walk through channel, flows, and site/CRM wiring — then send a plan with no obligation.
- Telegram and official APIs
- Menus, alerts, bookings, login
- Wired to site and CRM
- 30-minute discovery call